Gigabyte Express Install
The following information provides guidance for the most common error messages. If none of these describes the issue you are seeing, click the Contact support button at the bottom of this page for further assistance.
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Minimum Requirements Error
What are you seeing?
The following error message appears when you try to install Intel® Graphic Drivers:
This computer does not meet the minimum requirements for installing the software.
Why are you seeing it?
The error message appears for multiple reasons:
- You have an external video card in your system, some motherboards disable the integrated graphic chipset of the processor when an external video card is attached; check if the Intel® graphic chipset is visible in device manager.
- You have the wrong driver.
- The driver and the OS version don't match. Example: you can't install a 64-bit driver on a 32-bit Operation System.
- You don't have Intel® Graphics.
- The Intel® Driver & Support Assistant can't update the driver. Installing a generic Intel® Graphics Driver instead of the customized computer manufacturer driver can cause technical issues.
How to fix it
Note | Save time by using the Intel® Driver & Support Assistant to identify your system configuration and automatically update your system with the driver you need. |
Click or the topic for details:
To see which graphics driver you need, first identify your Intel® Graphics Controller. Then, manually download the driver you need.
Example: you can't install a 64-bit driver on a 32-bit Operation System. In this example:
- Go to Control Panel > Systems and Security > System. Under System, the system type is either a 64-bit or 32-bit OS.
Contact your system or motherboard manufacturer for information on BIOS settings.
Contact your computer manufacturer for the latest driver for your computer.
Computer Manufacturer Error
What are you seeing?
The following error message appears when you try to install Intel® Graphic Drivers:
A customized computer manufacturer driver is installed on your computer.
Why are you seeing it?
The Intel® Driver & Support Assistant can't update the driver. Installing a generic Intel® Graphics Driver instead of the customized computer manufacturer driver can cause technical issues.
How to fix it
Contact your computer manufacturer for the latest driver for your computer.
See Computer Manufacturer Graphics Driver Detected for more information on how to override the error message and manually install generic Intel® Graphics Drivers.
Related topic |
Intel® Graphics Driver Frequently Asked Questions |